Systems Support Administrator

COLLEGE OF SAINT MARY   Omaha, NE   Full-time     Information Services / Technology (IT)
Posted on May 8, 2024
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Systems Support Administrator

College of Saint Mary strives to create a safe, inclusive educational environment where every person’s worth and dignity is valued and nurtured. Applicants representing diverse backgrounds and experiences are highly encouraged to apply. 

Are you looking to join an amazing Information Technology team?  This position provides day-to-day administration of campus systems. Provides second level support of computer hardware, and software for the college community including faculty, staff, and students.

Our Idea of a Perfect Candidate Is Someone Who Has:

  • Working knowledge of networking, PC hardware and software, and asset management.
  • The ability to train and teach others in the use of software.
  • Strong troubleshooting and problem-solving skills.

Our Ideal Candidate’s Education and Experience Include:

  • Bachelor’s degree in computer science or related field or equivalent experience.
  • Minimum 5 years’ experience in Information Technology.

This Position’s Responsibilities Include:

  • Provides second level support and assistance to the Help Desk.
  • Manages day-to-day administration of campus systems.
  • Plans, manages, and supports classroom technology.
  • Researches, evaluates, and implements installation of requested software and hardware.
  • Manages and leads projects to further campus technology.
  • Maintains hardware and software inventory.
  • Manages Digital sign hardware and system functionality.
  • Responsible for installation, configuration, maintenance, and training for desktop applications.
  • Researches and builds exploratory options for advancing campus technology.
  • Supervises and trains help desk staff.
  • Manages Active Directory systems – Group Policy, asset naming management and organization.