Service Engineer
Eakes Office Solutions is seeking a Service Engineer to effectively and efficiently servicing office machines, while maintaining good customer relations, and proper and timely completion of documentation. This is a great position for a person with a mechanical aptitude, technical skills and also likes to take excellent care of customers.
Primary Responsibilities:
Effectively troubleshoot customers concerns on-site or in shop for electronic, mechanical, software, or copy quality problems and make appropriate repairs
Diagnose machine network connectivity problems and provide appropriate support or consultation
Maintain excellent customer relationships by listening and communicating with customers
Maintain proper response time
Prepare and complete accurate work orders after every service call
Experience:
Industry experience desired but will train
Technical Degree in Electronics/Computers/Basic Networking helpful
In addition to a competitive compensation package and traditional benefits like paid time off, 401(k) and medical/dental insurance, Eakes offers a set of progressive benefits — known as the Eakes Flex Advantage — that are designed to match the needs of today’s working professional. These benefits include paid parental leave, a student loan payoff program, pet insurance and more!
To learn more about Eakes and all we have to offer, please visit eakes.com.