Travel Staff / Trip Director

Job Title: Onsite Event Travel Staff, AKA Trip / Travel Director

Job Type: Contract

Job Description:

Growing third-party incentive and meeting agency is seeking to expand our onsite staff teams with professional experienced trip / travel directors and travel staff.

These roles are responsible for providing exceptional on-site support and assistance during large-scale events. These roles involve helping to manage various aspects of the event, including overseeing session rooms, attendee flow, gifting experiences, activations, and coordinating with hotel/venue staff, vendors, and reporting to the Onsite Staff Lead.

Dates and Needs:

We are a third-party agency with a variety of needs throughout the year.

• Most urgently, our client's growth has necessitated bringing more attendees to their incentive trip and this growing programmatic need has opened up additional availability for incentive trip staff April 30 - May 6 (potentially as much as Apri 28 - May 7 for very senior team members) in the Caribbean for staff with active passports. (We may also have a home-based position for administrative support from afar during the event including checking flights, etc.)

• We have additional openings for a citywide convention with dates of June 8 - 13 in California.

Responsibilities:

Responsibilities will vary by event and need, but here are a few things you may work on while at an event in line with traditional event support staff and trip/travel director roles, including:

• Transportation and travel arrangements

• Luggage and bell staff management

• Hospitality desk and registration

• Mobile App, event technology, and attendee communications/slack

• Attendee flow and directional

• VIP support/liaison

• Venue liaison and room set-up

• Branding and signage installation

• Special events

• Decor installation

• Entertainment facilitation

• Function or session management

• Food and beverage management

• Gifting experiences and room drops

• Activations support

• Excursions and Activities (spa, golf, offsite activities, etc)

• And more.

Qualifications and Requirements:

• Prior experience as an event industry travel / trip director or travel staff.

• Excellent customer service and interpersonal skills

• Team spirit

• Willingness to roll your sleeves up and take a hands-on approach

• Strong problem-solving and decision-making abilities

• Ability to work well under pressure and in a fast-paced environment.

• Discretion and ability to manage confidential information.

• Excellent communication and collaboration skills.

• Ability to work on water vessels and boats.

• Ability to work outside in full sun circumstances.

• Ability to move and lift 50 pounds.

• Flexibility in shift timing and work structure.